Question 1

How many pints is it?

Accepted Answer

There are 13 pints given to each member throughout the Test Batch Club season - one a week!

Question 2

How do I give a membership as a gift?

Accepted Answer

When registration time comes, register the membership with the information of the recipient of the gift. All communications about the club will be sent via email to the email address provided at registration.   Registration will begin in the fall.

Question 3

Can I share my membership?

Accepted Answer

You certainly can share your pints! Please note, you will have to manage sharing on your own. Each paid membership includes one pint per week.

Question 4

Where and when can I pick up my ice cream?

Accepted Answer

Where? Pints can only be picked up from the location that you selected at registration.  When? The schedule for pick up is determined by your pickup location. Pint pick up times have yet to be determined for the 2023 season. Stay tuned!

Question 5

Can I pick up my ice cream on a different day?

Accepted Answer

The days and times of operation varies for each pickup location. These dates and times have yet to be determined for the 2023 season. Stay tuned for updates!

Question 6

Can I send someone else to pick-up my ice cream?

Accepted Answer

Yes, please make sure they are giving the member’s name and email address when they pick up and not their own.

Question 7

What if I am unable to pick up my ice cream one week?

Accepted Answer

No problem, we hold pints for up to two weeks after the release date. When the 2023 season comes closer, we will add a "Pint Pick Up & Release Schedule" to our website!

Question 8

What if I have an allergy to an ingredient in one week's flavor?

Accepted Answer

Sorry, there are no substitution “pints” if you have an allergy or do not like one week’s flavor. Feel free to share that pint with a friend or family member.

Question 9

Where can I find the survey?

Accepted Answer

The survey will be sent to your email address in a weekly newsletter (sent on Sunday evenings). When the 2023 season starts, we will also add a page on our website that has links to all surveys.

Question 10

What if I do not fill out my survey right away?

Accepted Answer

All surveys will be open throughout the Test Batch Club season! We recommend filling out the surveys as soon as you try the batch that you are giving feedback on.

Test Batch Club

FREQUENTLY ASKED QUESTIONS

Do you still have questions?

Email us at testbatchclub@wrightsdairyfarm.com and a member of our TBC team will reach out to you as soon as possible.

#testbatchclub